Getting the Help You Need
Wren strives to provide the assistance our customers and partners need to maximize the use of our solutions. Whether looking for information to help make a purchase decision, troubleshooting a product, or tracking an order, we will direct you to the appropriate resources to help you address the issue quickly and effectively.
Resources
- If you purchased Wren product through a reseller, please contact your reseller for questions about your order or for Level I support.
- If you are experiencing technical issues or have a basic product question, please take a look at our Frequently Asked Questions (FAQs)
- For questions related to order status or other administrative issues, contact us at customer.support@wrensolutions.com or 1-800-881-2249 option 5.
- If you are covered under a current Wren Maintenance and Support contract, and require product support, contact us at product.support@wrensolutions.com or 1-800-881-2249 option 4.
- Check out Wren's warranty coverage.
Our hours are from 8:00 AM – 6:00 PM EST, Monday through Friday, except major holidays.
Click here to submit a request online. Click here to see our terms and conditions.