Providing an exceptional customer experience is paramount in today’s retail environment. Customers have more options than ever before for where and how to shop. The customer experience begins in the parking lot by providing a safe and welcoming environment and continues in the store where today’s shoppers are looking for a quick, easy and self-directed shopping experience.
Grocers are working hard to deliver desired customer preferences and navigate the new shopping landscape, offering options such as self-checkout and buy-online pickup in-store, as well as more product access and better out of stock management. Unfortunately, these conveniences come at the cost of opportunity for theft and shrink.
Entryways and exits can be used as product exits for opportunistic thieves. Protect these egress points with options that:
Providing new services to customers creates new challenges for loss prevention and operations. Use proven solutions for managing these new service paradigms to:
High-value products on the shelf can go unprotected and represent an area for significant loss. Protect product on the shelves to:
Money should be coming in, not going out. Protect the most vulnerable area of the store to:
The customer experience begins at the perimeter with a safe shopping environment. Solutions to protect the perimeter help grocers: